The controversy stemmed from PHS's response to a caller named Allison, who expressed concern that her mother-in-law was insisting on a gluten-free Christmas due to one guest having celiac disease. PHS deemed the mother-in-law's request as unreasonable, suggesting that Allison bring her own food or have a snack before and after the meal. She also made a comparison between celiac disease and peanut allergies, implying that the former was less dangerous, which led to a backlash from viewers and celiac charities. They accused her of spreading misinformation and potentially jeopardizing celiac sufferers' health.
Following the uproar, Vanessa Felts issued an apology on Twitter, expressing her regret for any disrespect caused to those with celiac disease and expressing her shock at the reaction. However, her apology did not appease Meghan Markle, who reportedly sent Felts a critical and condescending letter. In the letter, Meghan accused Felts of insensitivity, unprofessionalism, and lack of knowledge. Meghan, who presents herself as a mental health advocate and human rights champion, allegedly mocked Felts' appearance and weight and suggested she educate herself on health issues, including celiac disease.
Vanessa Felts received the letter on December 21, 2023, and in response, she decided to expose Meghan's actions on "This Morning." She read parts of the letter to the viewers and strongly condemned Meghan for her behavior, describing it as vile and hypocritical. She criticized Meghan for lecturing her on celiac disease without firsthand experience and for passing judgment on her appearance while having access to extensive resources for her own image enhancement. Felts also questioned Meghan's professionalism and commitment to her royal duties.
Vanessa Felts stood by her apology to the celiac community and thanked them for their support and understanding. She expressed her determination not to be intimidated or silenced by Meghan Markle or anyone else. She emphasized her commitment to speaking her mind and doing her job while calling on Meghan to reflect on the consequences of her actions and words.
